tag:webics.statuspage.io,2005:/historyWebics Status - Incident History2021-09-29T11:24:10+10:00Webicstag:webics.statuspage.io,2005:Incident/81067662021-09-29T11:11:18+10:002021-09-29T11:11:18+10:00Hosting Outage<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>11:11</var> AEST</small><br><strong>Resolved</strong> - The incident has been resolved.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>10:58</var> AEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>10:15</var> AEST</small><br><strong>Investigating</strong> - Our wholesale provider has encountered a major outage in their hosting service. Their senior technicians are investigating the issue and working to identify the root cause.<br /><br />"Services not accessible<br />Update - Our senior technicians are still working to identify the root cause of this issue.<br /><br />We are working hard to restore services as soon as possible."</p>tag:webics.statuspage.io,2005:Incident/61594402021-02-01T13:55:21+11:002021-02-01T15:31:45+11:00cPanel Email Outage<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>13:55</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>10:26</var> AEDT</small><br><strong>Investigating</strong> - We have identified an issue with the servers for some old cPanel hosting accounts that is preventing incoming emails from being received and are awaiting a fix to be pushed out. Please note this does not affect customers on Google Workspace or customers with their emails hosted on our newest servers.</p>tag:webics.statuspage.io,2005:Incident/48437032020-08-14T13:31:29+10:002020-08-14T13:31:29+10:00Phone System Upgrade<p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>13:31</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>13</var>, <var data-var='time'>16:11</var> AEST</small><br><strong>Investigating</strong> - We are currently upgrading our phone system. There may be intermittent disruptions during this process. If you cannot call through, please email: support@webics.com.au</p>